When it comes to maintaining the complex operations of a modern business, which software or platform one chooses plays a fundamental role in the company’s success.
With multiple ERP solutions available in the market today, finding the suitable one requires considering many factors. There are ERP solutions designed for companies in different industries and sub-sectors to suit companies of various sizes.
This blog will mainly compare the two most popular ERPs for SMEs, Odoo Vs. Microsoft Dynamics 365.
Microsoft Dynamics 365 Overview
Dynamics 365 is a set of intelligent business applications that consists of Sales & Marketing, Service, Finance, Commerce, and Supply Chain, enabling businesses to become more agile and reduce complexity without increasing costs.
Sales & Marketing:
Get an end-to-end view of your customers, from predicting customer preferences, accelerating the sales pipeline, and automating the sales process to closing deals with real-time productivity tools.
Customer Service:
Deliver seamless and personalized experiences across all channels, resolve customer issues faster, and enable frictionless service with D365’s intelligent contact centre solution.
Finance:
Maximize financial visibility with real-time reporting and AI insights, balancing the need to reduce costs, foster talent, and deliver compelling benefits.
Commerce:
Adapt to customers’ purchasing needs by connecting your offline and online shopping channels with Dynamics 365’s commerce solution.
Supply Chain:
Maximize asset performance, meet growing commerce needs, and reduce the risk of supply chain disruptions with predictive technologies, AI-powered scheduling, and mixed reality.
Odoo ERP Overview
Odoo is an open-source ERP software available in three versions, two of which are local while the other is hosted in the cloud. Odoo has a highly modular structure with a dedicated app for each business function.
It is modular, well-integrated, and easy to use, allowing you to automate your business processes simultaneously.
Sales:
- CRM- Track leads, close opportunities, and get accurate forecasts.
- Sales: Manage everything from quotations to sales orders.
- Point of Sale: Set user-friendly POS in minutes and sell in seconds.
Services:
- Project: Organize resources, schedule deadlines, plan tasks, and analyze performance.
- Timesheet: log in, track your time, and manage timesheets on any device, anywhere.
- Helpdesk: Track, prioritize, and solve customer tickets with the built-in knowledge base, live chat, and automated email responses.
- Field Service: Manage workdays from anywhere, convert timesheets into invoiceable lines, sell products quickly, sign reports electronically, and manage multiple projects in the Gantt view.
Operations:
- Inventory: Automated RFQs, track stock moves with double-entry inventory, manage advanced routes, and make better decisions with real-time reports and custom dashboards.
- Manufacturing: All you need in a single software- MRP, PLM, Quality, Maintenance.
- Purchase: Analyze, automate, forecast, and efficiently plan your purchase workflow.
Commerce:
- Website Builder: Mobile-friendly and Open-Source website builder that resonates with your brand identity.
- E-commerce: Omnichannel, Multi websites, Upsell/Cross-sell features, SEO Optimized & Mobile Friendly, and built-in CMS.
Finance:
- Invoicing: Manage contracts, turn quotes into invoices, bill timesheets, get paid faster, and analyze your sales.
- Accounting: Bank feeds synchronized automatically, manage recurring invoices, customizable invoicing with online payment, 70+ fiscal Localization packages, store reports in spreadsheets, and Compare your figures between periods.
Marketing:
- Email Marketing: Design emails, design campaigns, segment your database, and get accurate stats to track leads, click-through rates, open rates, etc.
- Events: Organize, publish, promote, and sell for on-site & online events.
Key Differentiators for Odoo Vs. Microsoft Dynamics 365
| Dynamics 365 | Odoo |
| Increase Lead Closure Rates: Filter customer favorites using lead scoring based on advanced models. | Modular Structure: Odoo has an app for every business need, which are also tightly integrated and can be customized to an individualized company process. |
| Improve Customer Service: Automate support issues using chatbots and integrate it with Power Virtual Agents using prebuilt connectors. | CRM: Schedule activities based on sales scripts. By clicking on an opportunity, information such as mail received and website pages viewed can be gathered and assist in tailoring a sales strategy. |
| Remote Assist: Helps users work together with a mixed reality tool that enables instant collaboration. | Visualization: Use customizable dashboards, charts, and views to analyze actionable insights quickly. |
| Streamline Workflows: With the help of intuitive tools like SharePoint, Outlook, Excel, and mobile applications, you can streamline various business processes within a single system. | Accessibility: Odoo’s Search is fast and flexible; you can use a lot of combinations. It is easy to use with a simple and intuitive UI style. |
| Virtual Agent: Let customer service teams automate support issues using chatbots and integrate them with Power Virtual Agents using prebuilt connectors. | Order Optimization: Streamline the supply chain through the tracking of stock movements and the automation of RFQs. |
| Security: Built on the Azure platform, D365 is fully compliant with GDPR and other data privacy legislation. | Customization: Odoo being open-source, its customization capabilities make it suitable for simple to complex industry types. |
| Ideal Customer Size: Small, Medium, Large | Ideal Customer Size: Small, Medium, Large |
Deployment:
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Deployment:
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| Vendor Support: Knowledge base, phone support, chat, and documentation. | Vendor Support: Knowledge base, phone support, chat, In-person consultation, online videos, webinars, and documentation. |
Pricing:
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Pricing:
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The Conclusion: Odoo Vs. Microsoft Dynamics 365
Before choosing between Odoo Vs. Microsoft Dynamics 365, here’s what you need to consider:
- What features does your company need the most?
- Is the software scalable, and would it support my company’s growth?
- What are the implementation costs, and what are the annual costs?
- What level of customization will your business require?
D365’s most valuable feature is its integration with other Microsoft solutions. But, it also comes with expensive licensing costs, even getting their important functions to work on mobile devices comes you need to bear an additional cost per user.
While Odoo is one of the most customizable solutions out there, great for manufacturing and service needs, it is also a fraction of the cost of similar ERP packages like Dynamics 365, NetSuite, or Oracle.
Odoo’s level of customization, pricing, reselling ecosystem, and implementation costs become a great differentiator when considering it against Microsoft Dynamics 365.
We understand that choosing between Odoo Vs. Microsoft Dynamics 365 isn’t a day’s task; if you ought, our expert ERP consultants could help you with guidance and technology expertise.
