Digitizing guest experience holds meaningfully differentiated value. Whatever your guest thinks of you is the synopsis of interactions with your website, information, reviews, check-in/check-out, and stay. It’s like the stockpile of their experience while staying with you.
And here’s a kicker: not only the positive experience, but it also involves those negative experiences/amenities that you don’t do/offer but that the guest thinks you should be taking care of their convenience and choices.
Sihot, a hotel management platform, provides hoteliers the ability to curate an unmatched guest experience. From online reservations to online check-in/check-out, they let the user enable fantastic guest experiences through flexible and convenient features.
How does the Odoo-Sihot Connector work?
Connecting Sihot with Odoo’s modular framework has amplified the user experience for the users as more things can be done online, easily, and in a time-saving manner. Here are the functionalities of the Odoo 14 connector for Sihot.
Reservation:
- Import Hotel Reservations details (Reservation Number, Travel Agencies, Room details and services, check-in/out, Payment, etc.).
- Import Guest Details (Contact details and other details such as Handicap, pregnancy, allergies, VIP, etc.).
- Import Invoice info from Sihot SOAP Web service.
- Upon changing any guest detail from Odoo, it will automatically reflect updates on the API.
- Fetch the last modified reservation data to track the latest updates of hotel reservations.
Invoice:
- Based on provided room/services, we have created products in Odoo and fetched invoices from there.
- We have managed the auto payment workflow for the Paid invoices.
Guest Experience:
From guest check-in/check-out details to room type, food/refreshment preferences, and activity planner, the Odoo 14 connector for Sihot offers an all-rounding guest experience.
If you are using Sihot to manage your guests’ experience, contact us to get a personalized demo of the Odoo 14 Connector for Hotel Management.
On the other hand, if you aren’t using Sihot and are still looking forward to efficiently managing your restaurant/hotel, we could help you customize Odoo as per your needs.
